Privacy Policy

This Privacy Policy explains how Inkbyte Studios Pty Ltd ("Inkbyte Studios", "we", "us", or "our") collects, uses, discloses, and protects information when you visit this website, play our games, use our apps, or otherwise interact with our products and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

Depending on how you use our Services, we may collect:

Information you provide directly

• Contact details (such as your name and email address) when you submit our contact form.
• The content of any message you send us.
• Order and billing details (such as name, email, shipping address, and payment confirmation) if you make a purchase through our shop. Card details are collected and processed directly by our payment processor and are never stored on our servers.
• Any information you voluntarily provide, for example in a support request.

Information collected automatically

• Device and technical information, such as device type, operating system, browser type, and unique device or advertising identifiers.
• Usage data, such as pages visited, features used, session length, in-game progress and settings, and crash or performance diagnostics.
• Approximate location derived from your IP address.
• Cookies and similar technologies used to remember preferences and understand how our Services are used (see Section 6).

Information from third parties

Where our games or apps use third-party services — for example analytics, crash reporting, advertising, or in-app purchase platforms — those providers may share information about your interaction with our Services with us, subject to their own privacy policies. We list categories of these providers in Section 4.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our website, games, and apps.
• Process orders, purchases, and transactions.
• Respond to inquiries sent through our contact form and provide customer support.
• Save game progress, settings, and preferences.
• Monitor and improve performance, fix bugs, and understand how our Services are used.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations.

We do not sell your personal information.

3. Legal Basis for Processing

Where required by applicable law (such as the EU/UK GDPR), we process your information on the basis of: your consent; the necessity of processing to perform a contract with you (such as fulfilling an order); our legitimate interests in operating and improving our Services; and compliance with legal obligations.

4. How We Share Information

We may share information with:

• Service providers who perform functions on our behalf, such as email delivery, payment processing, hosting, and analytics.
• Advertising and analytics partners, if and where our games or apps display ads or use analytics SDKs, to measure performance and deliver relevant content.
• Legal and safety authorities, where required to comply with the law, enforce our terms, or protect the rights, property, or safety of Inkbyte Studios, our users, or others.
• A successor entity, in connection with a merger, acquisition, or sale of assets.

We require third parties who process data on our behalf to safeguard it in line with this policy and applicable law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

6. Cookies and Similar Technologies

Our website and Services may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and understand usage patterns. You can control cookies through your browser or device settings; disabling them may affect some functionality.

7. Children's Privacy

Our Services are not directed at children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children under that age. If any of our games are directed at a general or mixed audience that may include children, we limit data collection from those games to what is necessary for the game to function and do not knowingly serve personalized advertising to users we know to be children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing, or withdraw consent where processing is based on consent.
• Request a copy of your information in a portable format.
• Opt out of the sale or sharing of personal information, and of targeted advertising, where applicable under laws such as the California Consumer Privacy Act (CCPA).

To exercise any of these rights, contact us. We will respond within the timeframe required by applicable law.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

We are based in Australia, and information we collect may be stored and processed in Australia or other countries where our service providers operate. Where required, we take steps to ensure appropriate safeguards are in place for information transferred internationally.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, platforms, or services (including app stores and social media platforms) that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated where required by law.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, or wish to make a request regarding your personal data, please reach out through ourcontact page.